{“totalSize”:2,”done”:true,”searchRecords”:[{“attributes”:{“type”:”Knowledge__kav”,”url”:”/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000WPp4AAG”},”Title”:”Pairing issues with a Computer or PC”,”Id”:”ka25d000000WPp4AAG”,”ArticleNumber”:”000017044″,”Question__c”:”Pairing issues with a Computer or PC”,”Process__c”:”In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it’s caused by your Computer/PC/Laptop’s Bluetooth driver (software).The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your deviceAlways get the latest driver version available for your Computer/PC/Laptop.To download the correct driver (software), visit the manufacturer’s website of your Computer/PC/Laptop. They usually have a “Support/Download” section where you can find the correct driver. Otherwise, we advise you to contact their support.The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.”,”Answer__c”:”In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it’s caused by your Computer/PC/Laptop’s Bluetooth driver (software).The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your deviceAlways get the latest driver version available for your Computer/PC/Laptop.To download the correct driver (software), visit the manufacturer’s website of your Computer/PC/Laptop. They usually have a “Support/Download” section where you can find the correct driver. Otherwise, we advise you to contact their support.The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.”,”ArticleType”:”How_Tos__kav”},{“attributes”:{“type”:”Knowledge__kav”,”url”:”/services/data/v45.0/sobjects/Knowledge__kav/ka25d000000XqiJAAS”},”Title”:”What is Wireless Stereo Boost pairing mode?”,”Id”:”ka25d000000XqiJAAS”,”ArticleNumber”:”000042750″,”Question__c”:”What is Wireless Stereo Boost pairing mode?”,”Process__c”:”
Wireless Stereo Boost allows you to connect two of the same model speakers together for a more powerful listening experience.
To use this feature, hold the Bluetooth button on both speakers for more than 5 seconds.
The left & right channels can be swapped by tapping the Bluetooth button on the host speaker twice.
“,”Answer__c”:”
Wireless Stereo Boost allows you to connect two of the same model speakers together for a more powerful listening experience.
To use this feature, hold the Bluetooth button on both speakers for more than 5 seconds.
The left & right channels can be swapped by tapping the Bluetooth button on the host speaker twice.
“,”ArticleType”:”How_Tos__kav”}]}
